How It Works
24/7 Support’s proprietary technology allows you to offer your current and prospective customers support around the clock.
This is how we do it:
24/7 Support provides your customers with an online chat function that they can access anytime. Our sophisticated chat software can be automatically setup for the customer to click on and request support. It is even capable of launching at different times within the website.
Our product creates a virtual routing system for you–answering questions on your behalf and filtering enquiries that go through, so you only have to deal with more important matters.
We tailor-fit our support options and information to suit your business. Whether it be to provide subtle selling influence or to deal with issues and complaints, our support staff is trained to prioritize your objectives, virtually setting up a help desk on every customer’s browser.
To ensure that your business is protected, our highly-qualified staff receives a 1-on-1 consultation during the setup process, ensuring that the necessary information are clearly laid out, as well as identifying which things to say and not say.
Data protection is always our priority! No data is ever retained by 24/7 Support; we simply collect and organize it for you. All personal and sensitive information gathered on behalf of your business are submitted to your databases and subsequently destroyed.
Now, you can service your customers 24 hours a day, 7 days a week, all while spending your valuable time dealing with matters that are of most importance, or simply taking time off!
Meanwhile, let us handle the time-consuming, pain-in-the-butt inconveniences for far less than what your time is worth.