We provide outsourced chat services for your website


Online chat for business your ultimate guide 2Health Practitioners Live Chat Support: Are you a Doctor’s surgery, Hospital, Aged Health Care Provider, Specialist health provider like a Psychologist; Psychiatrist, Dentist, or Chiropractor? Or you may offer alternative healing such as meditation, kinesiology, reiki, colour therapy or more.

Did you know 90% of people leave your website without getting in touch? There’s lots of reasons for this, however one of the main ones is because they either couldn’t find what they were looking for, or didn’t think you provided the health service they were after.

Wouldn’t it be great to never miss a lead you could really help again? 

Sometimes it can be as simple as wanting to know  if you bulk bill or are partnered with Private Health Providers.

Benefits of live chat customer support for your Health Practice or Hospital

That’s where our 247 Live chat Support for Health Institutions and Services comes in.

Whether you’re a hospital, doctors surgery, aged care provider, specialist health care provider or alternative therapist, we offer 24-7 live chat on your website so you never lose a lead again. Just some of the advantages for you include:-

  • Support for your customers online, 24 hours a day, 7 days a week – without you or your staff lifting a finger;
    • This is especially useful if you are aiming to attract patients who may be in different time-zones to you
  • Act as a buffer between you and your potential customers – we get rid of time-wasters who just want advice before they get to you;
  • Qualify leads so we only send you warm or hot leads looking for training that you provide
  • Appointment booking – if we have access to your system, our trained sales and service Agents can book appointments for your there and then; BEFORE your potential customer has a chance to go to a competitors website
    • If you don’t have a system we can access, we find out their availability, get their details and pass these on to you for follow up
  • Reduction in staff time wasted with callers looking for general advice, and up to 59% reduction in your incoming phone bills.

While we are not trained health care practitioners, this in itself is the beauty of our service because we offer first-line support for customers wanting to contact your business – just as a receptionist would do. We help where we can, and pass on details only from qualified leads.  This saves you valuable time and money and a proven method of efficiently helping your target customers exactly when they want the help.

Our Live Chat Support Online for Health Institutions and Practitioners

Click on each service below for more information on how outsourcing live chat 247 to our trained service Agents can help your business move to the next level, or see here for how it works and pricing details.



Testimonials for 24-7 Live Chat Support


I saw an immediate increase in conversions and average basket value when I got live chat on my ecommerce store. Amazing service - can't recommend the 24-7 chat team enough! Continue Reading

Felicia Rusher Founder, I Still Call Australia Home (Australian gifts and gift hampers) September 16, 2017

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