We provide outsourced chat services for your online Pub, Club, Cafe, Catering or other hospitality business

Online chat for business your ultimate guide 2Hospitality Live Chat Support: Are you a cafe, club, pub, caterer, restaurant or hotel with a website that you get some (perhaps not enough) leads from?

Did you know 90% of visitors to your website will leave without getting the information they are after?

As well as you think you’ve structured your site to make sure answers to customers questions are easily found, most can’t be bothered searching around to find what they are after.

That’s where we come in.



That’s where our 247 Live chat Support for the hospitality industry comes in. Whether you’re a pub, club, hotel, cafe or restaurant, we’re here for you and offer 24-7 live customer service chat on your website so you never lose a customer again. Just some of the advantages for you include:-

  • Support for your customers online, 24 hours a day, 7 days a week – without you or your staff lifting a finger;
  • Reduce phone calls into your business that waste precious staff time – for example when customers want to know if you cater for vegans or gluten free; or what your opening hours are; if you’re showing a certain sports match live on tv; or how much is it for an extra bed. We’re online to answer their queries any time of the day or night. So no more distractions for your staff;
  • Save up to 59% in your incoming phone bills like the average client who’s got our live chat on their website;
  • Qualify leads for your hotel or restaurant and pass on details for bookings

While we are not trained baristas, bar tenders, catering or hotel staff , this in itself is the beauty of our service because we offer first-line support for customers wanting to contact your business – just as a receptionist would do. This saves you valuable time and money by only passing on qualified leads to you and your team.

And your customers will be delighted like 1,000s of others we’ve helped with our Australian online chat business

Our Live Chat Support Online for Hospitality

Click on each service below for more information on how outsourcing live chat 247 to our trained Customer Service Support Agents can help your business move to the next level, or see here for how it works and pricing details.



Testimonials for 24-7 Live Chat Support


I saw an immediate increase in conversions and average basket value when I got live chat on my ecommerce store. Amazing service - can't recommend the 24-7 chat team enough! Continue Reading

Felicia Rusher Founder, I Still Call Australia Home (Australian gifts and gift hampers) September 16, 2017

<< Prev
Next >>